lucy in the sky customer service number{ keyword }

We also ensure all reviews are published without moderation. We're sorry to hear about your disappointment with our return policy. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. Hi Kat! Thanks for your feedback. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Good Luck! I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. Please use the following size guide to help determine your size of clothing. "lucy in the sky. Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. Return policy is awful and as slow. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. You can email us at resolution@lucyinthesky.email! https://www.lucyinthesky.com/shop/index.php?route=account/login. Depending at which stage your order is at, we may be able to adjust it accordingly. Your card will be debited immediately upon authorization being received. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. You may store, print and display the content supplied solely for your own personal use. 172 reviews #3 of 27 Restaurants in York $$ - $$$ American Bar Pub. Designed to work with the LINK series cellular trail cameras, the SPYPOINT app. Poor Customer Service! Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Order took over 2-4 weeks to be delivered. This Privacy Policy Statement only covers our Website and does not cover any other website. -Kate. They have a wide variety of clothes and accessories for men, women, and children. Find out how we combat fake reviews. Her level of customer service was fabulous. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. This document governs your relationship with www.lucyinthesky.com (Website). Have e-mailed twice in the last week with no response! Store credit only. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Hi Chris! But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. LUCY IN THE SKY IS OUR GO TO! Customer service contacts and company information. If i order now when i will receive it? I ordered two dresses a month ago that never even shipped by the latest day that they were supposed to ARRIVE. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. Over 90% of Sky customers seeking help quickly get it through the available online channels. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. I had an issue with my dress being see through and needed a replacement soon for an event. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. Hi Bailey! For further information, please visithttps://help.afterpay.com/hc/en-au/. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? I was horrified. It is an eligible payment method for all U.S orders over $35. The company is best-known for its dresses, but they also offer swimwear, rompers and jumpsuits, two piece sets, skirts, shorts, tops, bodysuits, and pants. . My daughter has an event Nov. 19. I loved 1/2 dresses I bought. . Lucy In The Sky Login. Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. Lucy never replied to me or PayPal. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Sky Support Email. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Her father has died in Ohio and she needs a place to stay before going off to college in the fall. Products used:None package arrived too late. Please contact us via Live Chat for 24 hour customer care. I reached our to the company and got a fast response from them. Here are 8 tips for writing great reviews. This is the only time I ever have ordered something online when the seller would only give store credit. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. In the case of any expired store credits, we will gladly issue another current one for the same value. Horrible customer service. I HIGHLY recommend NOT ordering from this place. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. I've never encountered an online retailer like this. Not only was she patient but she was quick and so attentive. -Kate. The first time it was cancelled altogether. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. The dresses didn't look anything like the photos. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. Please email us at resolution@lucyinthesky.email so we can look into your refund. You can also visit this article for more information on getting support! Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. So ordered the 3rd dress in a different style. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. Hi Veena, Thanks for your feedback. How would you even know if something would fit or if you'd like the quality? I used the chat feature again in January to try to figure out where my two other dresses were. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Lucy In The Sky Midi Dress - Black - Alice. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. It goes against our guidelines to offer incentives for reviews. Followed up shortly after the purchase to make sure everything was ok. We're so sorry to hear that there was an issue with your order. Products used:I ordered a dress that NEVER was shipped. I am doubtful now the dress will come in time (or ever) for my event. There are no fees if you pay on time. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! Please make sure that the style is in original condition otherwise it may be sent back to you. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. These numbers are generally staffed between the hours of 7 am to 11 pm every day. If you have any additional questions, contact us via Live Chat or email us at shop@lucyinthesky.email SHIPPING HOW LONG IS SHIPPING AND DELIVERY? We're so glad that our customer service team was able to assist you. -Kate. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order If you need help please email us at resolution@lucyinthesky.email if anything else. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Chat is only option and that takes hours to even get a chat representative. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. You can email us at resolution@lucyinthesky.email! Please emails us at resolution@lucyinthesky.email so that we can better assist you. Call costs from other providers will vary. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. Hi Denver, With no warning either time. Contacts: Adam Russell Adam.Russell@FHFA.gov Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. I don't think you got it! Thanks for your feedback. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. . Please use the following size guide to help determine your size of clothing. If you please email us at resolution@lucyinthesky.email we can assist you with a return. Contact BT for help and support with your BT broadband, TV, home phone or mobile. I ordered a dress on October 2,2019 and still not dress. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We're so sorry to hear about the order. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. We would suggest to double check your card details. - Kate. We do specifically outline the estimated delivery time on each individual product page once a size is selected. Please email us at resolution@lucyinthesky.email so that we can further assist you. I have been waiting for almost three weeks and still haven't got my money back. No further information is required on your end, the return label has all your information. Images copyright 2023 Lucy in the sky inc. All rights reserved. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. Hi KM, You can email us at resolution@lucyinthesky.email for any further assistance. Lucy In The Sky consumer reviews, complaints, customer service. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. After an order is shipped, delivery is 3-5 business days domestically, and 6-12 business days internationally, with regular shipping. Intellectual Property, Software and Content. Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. would it arrive by october 26th? Please let us know if we can help any further. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. Caveat emptor. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Finally, the Trust Mamma rating is four stars. Email: shop@lucyinthesky.email - replies within 24 business hours. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Hi Melissa, We ordered a dress on 9/6. We'd love to make sure we make this right and find a resolution. Prom season is here, and you deserve to look and feel amazing for your big party! Article created 4 years ag They weren't prepared for homecoming season and got behind. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Search. -Kate. The prices they charge is not right. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Anyone can write a Trustpilot review. Its pathetic that they do that to customers. Please email us at resolution@lucyinthesky.email so we can look into this for you. Go to our site to chat with our support team or email us at support@lucy.co! Do you agree with Lucy in the Sky's 4-star rating? Tip for consumers:Do not buy from this company. , over 6 weeks. Ordered a dress for my daughter homecoming and it NEVER came. my party is april 10. My customer service rep, Merry S, was so helpful and allowed me to return for store credit, which was awesome! We're sorry to hear that you had issues with your order. However, this is out of over three hundred reviews. Contact Us. Do you agree with Lucy in the Sky's 4-star rating? For any delivery or shipment concerns please contact us within 14 days of the order being shipped. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. Merry was very friendly, professional and helpful. Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. Overnight orders shipped Friday will be delivered Monday. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. Lucy in the Sky, Inc may change this policy from time to time by updating this page. She answered all the questions we had quickly and gave good advice. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Lucy has a story. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). If it was possible to give negative stars I absolutely would. I have ordered twice for my daughter, and both times, I had to reach out to Customer Service. These linked sites have separate and independent privacy policies. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. Hi Carol, Thanks for your feedback. CABLE TV. Either you embrace "diaper astronaut love triangle" or you don't . Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Belle R and the team at Lucy in the Sky were great to work with. ADD ONS. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? They have such cute styles, but the clothing quality is so bad. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. You can enter your USPS tracking number at the following website:https://tools.usps.com/go/TrackConfirmAction_input, You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/. Thanks for your feedback. It makes total sense why they only give you store credit, or else they'd be out of business! The stated ship times cannot be altered with the delivery method. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. - Check in with your local post office, as packages are often held there for pick up. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. Really horrible place. No! Free Returns for United States Customers. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. If you're reaching out to us regarding an order, please have your Order ID in your message. If you placed an order without an account, you can use the same email to create an account to access your return label. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Lost or stolen. Customer service is awful. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Our styles are designed exclusively in Los Angeles. Ordered my daughter a winter formal dress. You would have received multiple shipping notifications if this is the case. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. -Kate, it was my first time ordering from Lucy in the sky. Don't waste your time here! Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. I ordered a size larger and they still didn't fit. These used to work but not sure if they are still valid numbers. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. Please note we cannot ship express orders to University/PO Boxes. Store credit took weeks. It is an eligible payment method for all U.S orders over $35. | Read 5,961-5,980 Reviews out of 6,594 If I do not get a refund, I will be disputing the charge on my credit card! I did the Level 2 Customer Service Practitioner course. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. A cookie is a small file which asks permission to be placed on your computer's hard drive. Ordered 4 dresses in August 2022 for several events (totaling over $300). I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. It was nothing like the picture. International delivery is 5-10 business days. This site promises to ship an item by a certain date. 0333 7591 018. The company helped issue credit for this matter to purchase a new item as soon as possible. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. It is a no for me. These companies are a dime a dozen, you can 100% find another that actually values customer service. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Her mom (Gene's mother's sister) has moved to France. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. -Kate. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Please email us at resolution@lucyinthesky.email so that we can better assist you! Please emails us at resolution@lucyinthesky.email so we can better assist you. Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? We have a range of ways to get in touch for new and existing customers. I had to do a charge back from my credit card company to get my refund back. Please let us know if we can help any further. Were almost out of time and do not have a back up plan. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. . There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. Completely different material than pictured. Why would I need store credit when I already purchased the 3rd dress. Thanks for your feedback. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. Why just give your money to a site without the opportunity to try and return an item? This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. Customer service is non-existent. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. Share. where you can enter your landline number to check the service. Categories. I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. I emailed on 9/16 noone has contacted me. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Very professional. -Kate. Shipping is free worldwide over US$75 and US$4.90 under US$75 for United States Orders, and US$6.90 for International Orders. I ordered my dress september 13 it's now october 1. is it supposed to take this long? If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. This may prevent you from taking full advantage of the website. 5726 Solutions. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. Please email us at resolution@lucyinthesky.email if anything else. Totally disappointed! -Kate. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. Hi Bethany, Hi Kristina, Most dresses are see through material with zippers stuck. 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. Unfortunately, we are not selling our styles to other retailers at this time. Do not trust this shop to deliver. Also no updates on arrival or even if I will ever get it. We reserve the right to withdraw linking permission without notice. Please email us at resolution@lucyinthesky.email so we can look into your refund for you. Try the following: 0800 587 4005. This company responds to reviews on average within 5 days. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. I am beyond disappointed in this company and its respect for its customers. We have no idea when the dress will arrive or if it will arrive on time. You'll soon realize why they don't allow real customer reviews on their site Hi Emily, Facebook is showing information to help you better understand the purpose of a Page. Products used:We havent received the products, Hi Jessica! Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

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